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Fastic Plus

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We hope you can find any answer you’re looking for within this page. Just click on the question you’re interested in or search in the search bar above.

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What's the benefit of Fastic Plus?

Reach Your goals faster with Fastic-Plus

  • Recipe Book – Offers over 400 delicious wholesome recipes
  • Daily Challenges – Help stay on track with motivating challenges
  • Weekly Challenges – Offer a variety of fun tasks to build healthy habits
  • Videos – Offer expert tips and tricks
  • In-App Chat – Builds community through a 5-week workshop
  • Fasting Buddies – Connects you with Fastic friends to stay accountable
  • Social media Channel – Inspires you and keeps you in the loop
  • Expert guidance to reach your goals faster
  • Valuable insights to monitor your progress

How do i cancel my Fastic Plus subscription?

Fastic Plus is an optional subscription upgrade with premium features, personalized challenges, exclusive content and an enhanced fasting experience. The free version of Fastic with core tools, basic statistics and content will always be available.

Purchasing a Fastic Plus subscription

  1. Log into your Fastic account 
  2. Go to Fastic Settings -> Fastic Plus 
  3. Select an annual or monthly subscription
  4. Tap on “Get Fastic Plus”
  5. Confirm your purchase
  6. Enjoy Fastic Plus! 

Checking the status of a subscription

To review your subscription status: 

You can view your subscription status directly from the App Store or Google Play Store settings menu. 

I purchased a subscription but don’t have access to Fastic Plus

If you purchased Fastic Plus but cannot access the features or content, please log-out and close the Fastic app, then log-in with your account credentials. If that does not resolve the issue, please contact us at info@fastic.com

Cancelling an auto-renewal 

Apple:

  • Open the Settings app
  • Tap your name
  • Tap ‘Subscriptions’ 
  • Select Fastic 
  • Tap ‘Cancel Subscription’ 

Android: 

  • Open the Google Play Store
  • In the upper left, tap the menu icon, next to the search bar
  • Tap Subscriptions
  • Select Fastic
  • Tap ‘Cancel’   

Refunds 

Apple does not permit us to cancel subscriptions or issue refunds to our customers. As a result, you will need to reach out to Apple’s App Store customer support department directly. To request a refund, you can contact them at: https://getsupport.apple.com/

Android users can request a refund directly from the Google Play Store by following the steps here: https://support.google.com/googleplay/answer/7205930

If you cannot complete a refund through the Google Play Store, please send us an email at info@fastic.com and provide your Google Play Order Number. While we cannot guarantee every refund request, we will do our best to assist you. To find your order number: 

  1. Visit: https://payments.google.com/
  2. Log in to your Google account
  3. Select Fastic 
  4. Send us the order number at the bottom of your 

Still have questions? Reach out to us anytime at info@fastic.com