Fastic Wins in Court Against the Federation of German Consumer Organisations: Lawsuit Dismissed in Full

The Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband, vzbv) had criticised the ordering process for a prevention course offered through Fastic and had taken legal action against Fastic. The accusation: that Fastic did not inform users clearly enough about costs and health insurance reimbursement.

Now the court has ruled: The Regional Court of Berlin II (Landgericht Berlin II) has dismissed the lawsuit against Fastic in full. Fastic has thus won the proceedings in the first instance. The court confirmed that, in the reviewed ordering process, users were transparently informed about the price. The costs of the legal dispute must be borne by the Federation of German Consumer Organisations. The decision is not yet legally binding.

But what was it actually about? What did the court decide regarding Fastic's ordering process? And how does the prevention course with reimbursement by statutory health insurers work? And what is behind terms like “subscription trap” or “scam” that circulate online about Fastic? We explain it simply.

What did the court decide regarding the consumer association's lawsuit against Fastic?

At the heart of the proceedings was the ordering process for a Fastic prevention course. Among other things, the Federation of German Consumer Organisations criticised how Fastic informs users about the cost of the course and the possible reimbursement by statutory health insurers.

The court examined the ordering process as a whole and reached a clear conclusion: users were transparently informed about the price. The possible reimbursement by health insurers was also clearly recognisable within the ordering process.

In the court's view, it was clear to users that the prevention course must first be paid for. Afterwards, the costs can be partially or fully reimbursed – depending on the respective health insurer.

Before ordering, users could also see what the course costs and what reimbursement is provided for their selected health insurer.

The court therefore dismissed the consumer association's lawsuit against Fastic on all counts.

How the Fastic prevention course works

Through Fastic, you can book a certified online prevention course in accordance with Section 20 of the German Social Code, Book V (§ 20 SGB V).

The course is paid for first. Many statutory health insurers then reimburse part of the course costs – depending on the insurer and plan, reimbursement can be up to 100 percent.

How high the reimbursement actually is depends on your health insurer and its respective requirements.

On our page about Fastic prevention courses and health insurance reimbursement you will find more information about the courses offered and the possible reimbursement.

Would you like to take a direct look at a course? Here, for example, you will find our certified online nutrition course for the prevention and reduction of overweight.

This way, you can inform yourself about the course, the costs and the possible reimbursement by your health insurer even before booking.

12 months of Fastic Plus included at no additional cost

In addition to the prevention course, participants receive 12 months of Fastic Plus at no additional cost.

Fastic supports you in bringing healthier habits into your everyday life and sticking to your personal goals in the long term.

Important to know: No Fastic Plus subscription is entered into. The Plus membership ends automatically after 12 months. You don't have to cancel anything, and no further costs arise afterwards.

The prevention course is the focus. Fastic Plus is included as added value.

Our goal: making health simple

Healthy eating and new habits don't have to be complicated. And booking a prevention course should be simple and easy to understand, too.

If you'd like to learn more about how healthy routines and fasting work, you'll find more practical information in our beginner's guide to intermittent fasting.

The Regional Court of Berlin II dismissed the lawsuit of the Federation of German Consumer Organisations against Fastic in full, thereby confirming what matters to us: transparency towards our users. For us, the decision is also an incentive to keep making our offerings and information about prevention courses and health insurance reimbursement as simple and transparent as possible.

Frequently asked questions about Fastic, the consumer association and consumer protection

Is Fastic a scam or a rip-off?

No. The proceedings described here concerned the ordering process for a Fastic prevention course. The Regional Court of Berlin II dismissed the lawsuit of the Federation of German Consumer Organisations on this matter in full. The court ultimately found that, in the reviewed ordering process, users were transparently informed about the price and about health insurance reimbursement.

How did the lawsuit of the Federation of German Consumer Organisations against Fastic turn out?

The lawsuit of the Federation of German Consumer Organisations (vzbv) regarding the Fastic prevention course was dismissed in full by the Regional Court of Berlin II (case no. 52 O 220/25). The costs of the proceedings are borne by the consumer association. The decision is not yet legally binding. The vzbv can still appeal the decision.

Is the Fastic prevention course a subscription trap?

No. The prevention course comes with 12 months of Fastic Plus at no additional cost. No subscription is entered into, the Plus membership ends automatically, and no follow-up costs arise.

Is Fastic reputable?

Yes. Fastic prevention courses are certified in accordance with § 20 SGB V, and many statutory health insurers reimburse the costs in full or in part.

Who can I contact with questions about booking, invoicing or reimbursement?

Our support team will quickly help you with all questions about the prevention course, costs and health insurance reimbursement.

Ruling of the Regional Court of Berlin II, case no. 52 O 220/25. The decision is not yet legally binding.