Cancellation Policy

You have the right to withdraw from this contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the day of contract conclusion. To exercise your right of withdrawal, you must inform us (Fastic GmbH, Pappelallee 78/79, 10437 Berlin, Germany, Email: info@fastic.com, Phone: +49 30 41735147) by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory. To comply with the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from you selecting a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal from this contract. For this repayment, we will use the same payment method that you used in the original transaction, unless explicitly agreed otherwise with you; in no case will you be charged fees for this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us an appropriate amount corresponding to the proportion of services already provided up to the point at which you informed us of your withdrawal from this contract, relative to the total scope of the services provided for in the contract.

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and return it.)

β€” To: Fastic GmbH, Pappelallee 78/79, 10437 Berlin, Germany, info@fastic.com

β€” I/we () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods ()/the provision of the following service ()

β€” Ordered on ()/received on ()

β€” Name of the consumer(s)

β€” Address of the consumer(s)

β€” Signature of the consumer(s) (only required for notification in paper form)

β€” Date

(*) Delete as appropriate